- An item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions
- In case the product Was delivered in a physically damaged condition
- Damaged part will be exchanged with no additional cost.
- If the product received is different from what was ordered
-delivered product will be exchanged with the ordered product without additional charge.
- Customized products are not eligible for return.
Note: We will accept the return only if it is initiated within 24 hrs of the product received.
RETURN PROCESS –
- Product should be repacked in original packing.
- A written request with Reason for return
- Send the parcel, Request letter and Invoice copy of the product through any courier with door delivery Back to
Odyssey Wonder 25 Contractors Area, Road 3, Bistupur, Jamshedpur- 831001
REFUND PROCESS –
- Defected goods should be returned in unused condition within 15 days. Once the good is received in our warehouse we will check the products condition within 24-48 hours and process the refund within 7 days from the day we receive the goods back.
REFUND AMOUNT –
We will deduct 5% operational charge, To and fro shipping charge and or any other charge which was paid for the same if incurred by Odyssey Wonder separate from the original amount paid by buyer.